Can i reverse a deactivated listing?

[Lisa132]

Hello, I have a property that i have accidently desactivated instead of snoozing it. Can i recover the listing? Or do i need to start from scratch?

Thank you

Lisa

[Dave-and-Deb0]

Hi @Lisa132,

No, sadly deactivating a listing is permanent so you will need to recreate the listing from scratch.

[Sladja0]

Hi,

can you explain me what is going on with amount of219 euros you need to pay me. I send about 10 times the instructions for payment,but until today I did not received my money . I am waiting money from January 2016!! What is problem?

Regards,

Sladja

[Dave-and-Deb0]

Is your payout account verified @Sladja0?

What does your payout status say here: https://www.airbnb.com/users/payout_preferences

[Sladja0]

I realy dont see what is the problem. Several times I sent the instruction for payment , all details about Bank and accoutn. Is this some joke? Every five days I receive the same E-mail from Airbnb with explanation that they have 219 euros for me ( because the guests stayed in decembar 2015 and January 2016, and they paid to Air bnb).,and ask from me instructions for payment. So, until today I dend 10 times all details, but no money on my account yet.

I want to resolve this problem urgently!

Please, give me some contact number of Airbinb company or help me.

Regards,

Sladja

[Dave-and-Deb0]

The contact information is right under your nose.  Please see my signature and there are several ways of contacting Airbnb.

[Sladja0]

Hi ,

Payment status says -ready! If it is ready why Airbnb do not pay to me? So, if there is some problem with details I sent, why you dont inform me about mistake?

Always the same automatic Email with same notification!

Sladja

[Sladja0]

Hello ,

Can someone answer me? What is with payment on my account. I have not any payment received and I have not received any notification from Airbnb that they paid .... This is incorrect and disappointing!!!!

I want my money , the guests have stayed in my house in late December 2015 and early January 2016!!!!

6 months I am asking for my money and until today nothing. Always get the same E-mail from Air bnb , that they have money for me ...

Sladja

[Lizzie]

Hello @Sladja0,

Welcome to the Community Center. I am sorry to hear your worrying here and your issues around receiving your payment.

Just to let you know that the CC is for community discussion and therefore everyone here are fellow hosts and are responding voluntary to you, as they want to help. The CC is not managed by any of the Support Team.

As this is related to payments, I would recommend you contact the Support Team directly about this, especially as it sounds like the money is waiting to be sent to you - hopefully this can be sorted out relatively quickly. As @Dave-and-Deb0 mentioned if you click on the link included in his post, you will find a guide on the different ways to reach the team.

I do hope you get this sorted and do let us know. 🙂

Lizzie

[Lisa132]

Ok.... I have no idea who Sladja is and i hope her issued get resolved... 

Thank you all for your help, i will recreate my listing from scratch.

Have a great day!

Lisa

[Sladja0]

Hi ,

Thank you very much on this prompt response. Tell me how to contact Support Team?

Sladja