I have had my verification settings set to "must varify ID". I had a request from a woman who needs a place for her parents, near her own home and pre-approved her. However, she hasn't done ID verification. I said I'll change my rrequirements temporarily for he, however it is still asking her for verification, and at my end it says I cannot accept a booking as those dates are not available ( as they are pre-approved for her pending verification). Is there any way to get this booking through, as I am keen to get it....
Many thanks, Ann