I have hosted families for over three years. Children are the most work because they.....well...they are children. I just recently found out that my listing shows that children under 2 are free. My goodness....the spilled juice on the floors, the fingerprints on my glass doors, extra laundry, diapers in the garbage......all OK "if" I get paid for the extra work but it seems that Airbnb has decided that I should do this work for free? Sadly, the only way that I can stop this free promotion is to change my settings to "unsuitable" for children under 2 and now my listing will not show up when a family is looking to stay somewhere with small children.
Oh well, I had better go and check the other two platforms that I use.
Just checked the other two platforms and they do not make that offer that children under 2 stay for free. Is Airbnb trying to compete with hotels at the expense of hosts? My listing is not a hotel.
Just tried a "fake" booking and, although my listing now does not show up when someone with children under 2 is looking for a place, the software still allows infants to be listed in the guest drop down menu and they are free! So what is going on?
One thing else comes to mind, I have no doubt that alot of 2 and a half and possibly 3 year olds will become 2 year olds.
How does a host monitor this as it will happen.
Do we ask for proof of age on arrival or prior to booking.
This makes it all to hard, and akward in nregard to host and guest relationship.
We will not be offering bedding or beds for 2 year olds or under as we have linen purchased through our local laundrette and this costs money.
The only other option is to raise prices and this works for nobody.
The other problem is we dont want 2 year olds and under sleeping with there parents in the double bed as the possibility of them urinating is somewhat on the high side.
We paid $1500 just for matreess on these beds.
I think airbnb havent thought this policy through to well.
No matter who you accomodate it costs money.
Hi Mark and Pearl
I put a waterproof mattress pad on my guest bed after one guest with a baby ended up with the baby sleeping with them. I am totally in agreement with co-sleeping but they hadn't indicated that the baby would be in bed with them after I provided a crib. It's a joke to think that we can't charge and could end up replacing an expensive mattress!
I tried booking.com and landed up being invaded with homeless drug addicts and had to get the police to remove them. I dont like it that my address is shown on their site so they just turn up. Is Stayz any better. I has frightened me
Yes, I have the same concerns with kids sleeping with parents! I have said " you will need to buy me a new mattress if the child urinates the bed" . Not had a problem to date!
Othe problem: Airbnb have suggested I write in my description children are not free. BUT, this automatically causes a problem, because Airbnb has already said it's free, then my potential guest will move onto another Host. Airbnb have made the decision on our behalf. I make beds, cots with linen. They all get their own towel, facewasher etc. The kids ALWAYS use my bath tub. More work all round. And Airbnb says Oh! THEY ARE FREE. I have made a complaint to Airbnb, and they will forward my suggestion to a higher level???? watch this space!
I TOTALLY agree with your rendition of the problems associated with renting to under age two - they do not cost less so why does Airbnb wants us not to charge for them. and we don't wish to discourage families with children - but would prefer AIRBNB give us support on how we want to run our business in stead of setting up these road blocks!
it is not always easy but every time i have a request that involves an under two, i inform the prospective guest via messaging and so far every time they've cooperated and either re-submitted their request with appropriate number of guests (but only after i was forced by Airbnb policies, to decline - which negatively affects the Host's ratings, by the way). I have been suggessful with all my guests and they'd paid the extra. I make a point of meeting all of my guests, also, this cuts down on sneaking in other guests..and i live 10 minutes away so it is easy to drive by. I try to foster a relationship with the guest from the get go. I always make some contact via messaging with prospective guests before accepting a reservation. i feel we are all going to treat each other better if we put a face on each other. a philisophy that worked for me in previous businesses. I believe it is more difficult for a guest to allow their two year old to wet your $1500 bed when they've met you and know you and know you're nearby...
In addition have waterproof mattress pads on ALL beds. and offer baby bed and/or pack 'n' play - perhaps for an extra charge IF you do not prefer to inform them of the extra charge for the infant - but they might refuse either the crib or the pack 'n' play - having brought their own - and/or intend for baby to sleep with them or on floor... so that might not be a solution.
Mark and Pearl - it sounds like you'll want to mark your listing as not appropriate for 2 year olds, perhaps not even for children... and other measures to take are to have ALL mattresses covered with a mattress pad that protects against liquids reaching it (has plastic on one side) - then for added comfort i have a nice thick soft one on top of that. good luck. Ginger U.S.A.