Hi,
I left a slightly negative review for our last guests, since they left the flat untidy. Other than that they were fine, but our host/cleaner relayed that the flat was with lots of old food in the fridge and garbages wasn't taken out. We don't charge a cleaning fee with the understanding that the guest leave the flat reasonabley tidy. But after I left the slightly negative review, though I did recommend them with thumbs up. The guest left a very nice review and didn't like our negative review. I'd like to soften my review, but I don't see a way to edit it now.
Cheers,
Susanne