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Fee Breakdown

Jackie360
Jackie360 in
Halifax, Canada
Level 2
‎28-06-2019 04:06 AM
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I have a fixed price of $69 for my room and I have noticed when I go to reservation details that even before the breakdown it will start with $62 or $65. 

Over time that adds up!! 

I am in Canada and the guests are also Canadian so it is not a currency thing! 

Any advise? Before my OCD kicks in and I manually add up 9 years worth of miscalculations!!! 

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Re: Fee Breakdown

Emiel1
Emiel1 in
Leeuwarden, The Netherlands
Level 10
‎28-06-2019 12:36 PM
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@Jackie360 

Your listings shows you have variable prices (not fixed), so may Smart Pricing is on ?

You also have set the 10% discount for option "non-refundable". It can all be seen on your listings when simulating bookings.

best regards,

Emiel

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Re: Fee Breakdown

Jackie360
Jackie360 in
Halifax, Canada
Level 2
‎28-06-2019 01:35 PM
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How do I remove the 10% discount?? 

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Re: Fee Breakdown

Emiel1
Emiel1 in
Leeuwarden, The Netherlands
Level 10
‎28-06-2019 01:41 PM
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@Jackie360 

You have choosen this as an option in your cancellation policy, so somewhere in that section you have to "untick" it. (You provide 10% discount to guests opting for  having no refund of accomodation fee when they have to cancel)

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Re: Fee Breakdown

Jackie360
Jackie360 in
Halifax, Canada
Level 2
‎28-06-2019 01:45 PM
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Got it!! Omg!! How long did that go on...un noticed lol 

thank you so much for your reply and help!! 

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