Guest Canceled 1 week before check in date

Angela46
Level 2
Redondo Beach, CA

Guest Canceled 1 week before check in date

Hello, I had a guest cancel 1 week before his check in and since I have a strict 50% cancelation policy, he said he canceled and was refunded half of what he paid. Will I still be paid or will I be paid the other half or not paid at all? I am not confident that I will get any replacement booking since it's one week away. I have opened up the dates but will I get any compensation?

1 Reply 1
Ed-and-Hugh0
Level 10
Miami, FL

You'll definitely want to spend some time in the help area for hosting. There is a lot of important information there including this info.