Due to tier 4 regulations just introduced in UK my Xmas booking guests say they must cancel due to extenuating circumstances, my policy is strict. They don’t wish to move their booking but are guilting me to agree a full refund, yet at this late date I ma...
Latest reply by
Kerry26
Hi everyone. I don't really know what to do. I host an experience tomorrow, but due to weather I might have to reschedule or cancel. The experience is outdoors. The problem is that I can't seem to reach the guest. She hasn't replied to any of the messages...
Latest reply by
Helen3
Hi All. I haven't seen this particular question in the refund search I did so I apologize if it has been answered deep in the discussions. Had a woman make a long-term reservation -- over 4 months -- so she could be near her mother who has Alz and is in a...
Latest reply by
Ethel54
Hello! I've hosted my own place a few times previously. I am now in the Orange County/Irvine area and am available to help co-host your properties! If you are in need of a co-host who is responsible and reliable, feel free to reach out and connect! I'd l...
Latest reply by
Chiranjeev0
Unrelated to our doing Airbnb (we live in Wales and are doing really rather well at around 90% occupancy month in month out since only starting last November) I just changed my mortgage company and in the process my financial advisor was obligated to decl...
Latest reply by
Helen350
Mr. Yoann from France stayed with us on15 Jul - 17 Jul · in our 3 Beded AC Room-Summer Happiness @ Lucknow.. He gave us 4 stars on overall .. Later he wanted to change it to 5 stars.. but he was not able to do that.. Pl. tell so that he can change... Rega...
Latest reply by
Vikas36
I wanted to put this out there, as I have spoken to customer service several times about the issue with no resolution. If you, as a host require a government issued ID from a guest to approve their booking, and they do not provide one, it will only hurt y...
Latest reply by
Julene2
Hey guys, Airbnb is prompting to set up a company account. We already run operations as one, but we're exploring the options of this "different type of account"? The actual question is: What are the tangible benefits or "tools" that Airbnb offers to hosts...
Latest reply by
Holliday1
I had a month stay check out, I read many posts against long term rentals and I now know why. Upon check out they messaged me a few things they broke which was a bit odd (I let them check out six hours later too!). They broke 3 wine glasses and a few hang...
Latest reply by
Angélique27
I just received a call from Airbnb regarding the guest that created these issues to have my account closed. He shared with me the Pictures she shared with him, Pictures of HER! FOOD! In the Food oven! Pictures of a plate of her MacNCheese, Pictures of the...
Latest reply by
Liv