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Created 17-10-2020 | Latest reply 18-06-2021 by Colleen253

in Alberta, Canada

Payments on hold whilst business verification process

I have been hosting for 2 years and always received payment on time from AirBnb. In June i received an email saying that due to one of various reasons that i would need to be Business Verified and sent a link to a page to update my details. The link onl... read more

Created 12-08-2019 | Latest reply 18-06-2021 by Gary159

in Scotland, United Kingdom

Air conditioners put back in by guests

I could use some advice, please! My husband painstakingly took out our 4 x bedroom window ac units last week because it’s now the fall here in Vermont and we were having temps in the 30s at night. We made sure each bedroom still had standing fans in the r... read more

Created 29-09-2020 | Latest reply 18-06-2021 by Emily1419

in Hinesburg, VT

How do review ratings work!

@Ute42 gave a detailed explanation a few years ago of how the review rating system operates. If I remember, her post was called 'Guantanamo'I do respect her post and her diligent work that went into it but, for me her stats don't seem to add up. My last 4... read more

Created 17-06-2021 | Latest reply 18-06-2021 by John5097

in Mount Barker, Australia

Will building a main mountain cabin and a additional 1 bedroom apartment above my detached garage help or hurt bookings?

I have a piece of land in the smoky mountains and am thinking about building a main cabin 2/2 and then a detached garage with a 1/1 apartment above it as an additional unit. This is a lifestyle investment for me so I believe having more space for my famil... read more

Created 13-06-2021 | Latest reply 18-06-2021 by Lorna170

in Boynton Beach, FL

This site just gets more messy by the day!

I say to guests when they leave, if they enjoyed their stay and wish to return in the future send a new enquiry via the Airbnb search page, put in the required stay dates and I will send a special offer for the new booking.In the past it has worked, a new... read more

Created 16-06-2021 | Latest reply 18-06-2021 by Larry339

in Mount Barker, Australia

Airbnb telling us to ask guest to leave as soon as possible -- no explanation

Here's a new one on us: Yesterday we received a voicemail and an email from Airbnb. Has Airbnb ever actually called you? Our first thought was that it was some kind of scam. The message was to the effect that Airbnb would not "support the reservation" o... read more

Created 14-06-2021 | Latest reply 18-06-2021 by Christine615

in Stanford, KY

air fresheners

Is it a good idea to add air fresheners?

Created 16-06-2021 | Latest reply 18-06-2021 by Suzanne302

in Miami, FL

Does anyone else feel that 4.2 out of 5 stars leading to suspension is too strict?

"Your listing has been suspended for 5 days. This happened because its rating dropped after your most recent review." Click "Track Listing Performance: 61.1% 5-star ratings"Great job! Your overall quality rating is up 11.1% compared to the previous 30 ... read more

Created 12-06-2021 | Latest reply 18-06-2021 by Andrew0

in Los Angeles, CA

Nightmare Customer Service in Manila, Philippines.

I am a longtime Superhost and I host and co-host multiple listings and I just spent almost 50 minutes trying to get a simple issue resolved, and it was an absolute nightmare dealing with the Manila office of ABB. I don't want to get into the ugly details,... read more

Created 27-07-2018 | Latest reply 18-06-2021 by Valerie238

in San Rafael, CA

Top contributors

Colleen253

Alberta, Canada

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Laura2592

Frederick, MD

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Sarah977

Sayulita, Mexico

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Robin4

Mount Barker, Australia

7330

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Andrew0

Berlin, Germany

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