Hosting

Custom List Message Item

Are we no longer able to see were the guest is from?

Which of course is the number one red flag. I can’t see it during the inquiry phase and they can see it after they book either. I use a different vetting process for out of town versus in town guests and even though I have instant book, I still triple ch... read more

Created 08-03-2021 | Latest reply 08-03-2021 by Inna22

in Chicago, IL

"View House Rules & Manual" Link

I just booked my first ever Airbnb stay as a guest - I've been hosting for 3 years now. Booking process went fine, but the confirmation email link to "View House Rules & Manual" just takes me right back to the Airbnb Home Page. I know I can see the house... read more

Created 06-12-2015 | Latest reply 08-03-2021 by Thomas27

in Philadelphia, PA

Gold Coast council permits?

Hi if I'm going to host a private room and live in the residence as well do I still need to purchase that crazy $8000 permit from the council to avoid fines etc? I heard if you list it as a home based business you can avoid having to legally get one. has ... read more

Created 09-08-2017 | Latest reply 08-03-2021 by David7564

in Queensland, Australia

Messaging guests

Hi, I want to send messages to past guests, those that booked and stayed as well as those that inquired and it didn't work out or had to cancel especially due to covid last year. I want to say hey...spring is here and offer a special or remind them that ... read more

Created 08-03-2021 | Latest reply 08-03-2021 by Lisa723

in Davis, CA

Listing explicitly says no smoking, yet I have guests smoking in the rooms

Any other hosts having similar Issues with guests smoking in the house. and if so, how do you deal? I now plan to start asking guests before arrival if they plan to smoke in the house so I can cancel them. Airbnb can penalize all they want at this point.

Created 16-02-2021 | Latest reply 08-03-2021 by Angela1177

in Philadelphia, PA

Setting up an LLC for AirBNB

Hello All,I have been hosting for a few months now and want to add a layer of liability protection. I want to have guests go through an LLC instead of me as a person. I have already discussed with my insurance company and they have no problem adding my LL... read more

Created 09-12-2017 | Latest reply 08-03-2021 by Christian2481

in Fredericksburg, VA

modify the number of guests

Hello, I have a booking request in which the number of guests is set one, but my potential guest wrote they will be two tith his girlfriend.How can I modify the number of guests in his booking reguest in order to send him the correct price (for two)? Than... read more

Created 15-09-2016 | Latest reply 08-03-2021 by Emiel1

in Budapest, Hungary

Is there a way for two people (two hosts) to manage one listing?

My partner and I are both hosts on Airbnb. We both live in the same property and contribute to hosting / cleaning / managing our listing. It is however quite hard as only i have access to my account. Is there an easy way for a second person to view cal... read more

Created 21-05-2016 | Latest reply 08-03-2021 by Lisa75

in Sydney, Australia

“Modified Strict” Beta

I am participating in the Modified Strict cancellation policy beta. “Modified Strict” is a proposed cancellation policy similar to Strict, except the 50% refund window is much shorter - guests have up to 1 month before check-in to cancel with a full ref... read more

Created 23-02-2021 | Latest reply 08-03-2021 by Pat271

in Greenville, SC

Airbnb does not respond to personal safety concerns for days

Anyone else experienced the same as me that Airbnb does not respond to serious personal safety concern for days when hosting someone who poses risk to you and when you call them up they are telling you it is being dealt with by another department? Guest s... read more

Created 07-03-2021 | Latest reply 08-03-2021 by Helen3

in London, United Kingdom

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