Re: Guest payment - Airbnb Community

Guest payment

Kelowna, Canada

I have guests who checked in 3pm today but I didn't get any information about her payment so I am not sure that they paid or not.

What should I do to find out?

1 Reply 1

La Quinta, CA

You never received a confirmation email, @Yunnie0? If not, then you should contact Air BNB. Here is a guide for contacting Air BNB.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

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