Guest payout is more than charged?

[Pat14]

I have a potential guest who wants to book my room. I made him a special offer but he says his payout is for about $500 more than I am charging. I don't know how to contact Airbnb to ask about this. 

[Clare0]

@Pat14 Here's how to contact Airbnb: 

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-Community-Help-Guide/m-p/16165/highligh...