We recently had a guest cause damage and stole some items. Once we FINALLY got through the process of requesting $90 dollars for the damages (I do my own work so don't charge labor) I received a message stating, "Armando has sent you $90".
So we wait....and wait....
1 month later I ask where is the payment...
No answer.
So I call and receive this as a response: "It seems Armondo has removed his credit card information so we are unable to charge him".
Am I the only one that thinks that a security deposit needs to be an actual deposit?
I have many more bookings scheduled but I am seriously thinking of messaging them all and asking them to rebook through another service after I cancel all the trips.
I cannot get over the fact that there is no actual course of action in so many cases I read here.