Guest request accepted. Due today. Haven’t heard from them despite sending 3 messages.

[David2199]

Due today. Haven’t heard anything from them despite sending 3 messages. 

[Roberta2]

Hi @David2199

Did you received a confirmed booking? Or just a request, that you approved (but this is expiring today and the guest did not book?)

Sorry, your message is not very vclear.

If the situation is the later, there is nothing for you to do. Many guests make enquiries with multiple hosts, and maybe they did not choose you.. nothing personal 🙂 Another guest will come.

But if you have a confirmed booking - with a reference, etc, then it is another story, they really should communicate what time they will check in.

[David126]

About 1 in 10 of my Guests just turn up.

[Inna22]

@David2199 I end up having to call some. Have you tried that? or text. They might be travelling already with limited internet