Guest requested then booked elsewhere

Marjorie33
Level 2
Los Gatos, CA

Guest requested then booked elsewhere

I responded within an hour - but she booked elswhere. A day later, I'm still being asked to accept/decline. What do I do? If I decline, I will take a hit in my stats for declining. 

2 Replies 2
Marzena4
Level 10
Kraków, Poland

@Marjorie33 It usually stays there for 24 hours. If you didn't block your calendar for that time (I never do when someone only inquires), it shouldn't bother you that much.

// "The only person you can trust is yourself"

@Marjorie33

I think you are talking about a pre-approval for an inquiry. Also, sending a response/reply via Airbnb message is not the same as "responding" to an inquiry or reservation request. You have to click on accept/decline for it to be recognized as a "response".

 

https://www.airbnb.com/help/article/838/what-is-a-pre-approval

https://www.airbnb.com/help/article/360/can-i-decline-booking-inquires-or-reservation-requests