Host cancellation

[Clare51]

Dear fellow hosts, 

I am not sure what to expect, I am now having to cancel a number of guests due to a family bereavement, as such I am now in a very different financial situation and find myself having to move out of property entirely and move home to something I can afford. Is there any help for me, do I incure a penalty?

Clare

[David126]

Contact AirBnB sounds like it may fall under Extenuating Circumstances, let them cancel.

[Helen3]

Hi @Clare51

I am sorry to hear about a loss.

Wow the two houses you have to let look wonderful.

I think from your post you must move move out of your London house when guests come to stay?

I would suggest you give BNB a call and explain the situation to them. They will expect you to submit evidence of your recent bereavement in order for you to be considered for extenuating circumstances.

Difficult I know when you must have so much else on your mind.

Good luck.

[Zacharias0]

Are you deactivating your listings? If so, you can cancel the future bookings and move on. There is typically a $50 fee per cancellation but thats about the most of it. You mentioned your financial situation has changed and Ive found AirBnB a great way to provide income in tough times. Why not rent out the flats monthly so they pay for themselves?