Hosting a guest

[Paul75]

has anyone else started to accept new bookings when they are a live in host?

I have a new booking request for 2 weeks from a lady from France she will need to quarantine for 2 weeks.

[Mike-And-Jane0]

Hi @Paul75 If the guest is really planning to use your place to quarantine this would, if its a shared home, be technically illegal so you really should ask them to rescind the request (rather than have you reject their request).

[Paul75]

@Mike-And-Jane0thanks for your response where do you read it would be illegal ? to have someone stay in a shared home? Looking at the BBC website it says you can just they have to self isolate in a room https://www.bbc.co.uk/news/explainers-52544307

Government rules are here https://www.gov.uk/government/publications/coronavirus-covid-19-how-to-self-isolate-when-you-travel-...

[Mike-And-Jane0]

@Paul75 I read the Government advice - I just don't see how someone could live in a room (even if it has an en-suite and survive for 14 days without contact with other people or other people's spaces. The only way it could work is if you were willing to provide room service.......

[Paul75]

She has canceled anyway however the AirBNB system has ScRED me over.  I have a strict cancellation policy however due to my goodwill I choose to give her a  refund her.

The full refund amount showing was 117.80 however when I try to submit that I got this error:

The specified refund amount (132.87) is greater than the available guest cancellation refund (132.86) in

currency EUR.

So refunded the amount to 117 and submitted it now I can see that up coming payments is showing -£29.61 !!! as far as I can see £117 is equal to 130.64 Euros

[Paul75]

looks like the refund was right the -£29.61 was for previous booking.