I had a guest instant book for a checkin today. We have a st...
Latest reply
I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
Latest reply
We had a guest make a booking for 1 person, alarm bells did ring so we asked her to confirm the amount actually staying for the weekend. She replied 2 people for the 1st night and 5 for the second night. Mmm.... how do you charge for this?
Hello @Alan475
Calculate 2 guests a night + 5 guests on the second night = X and change the reservation, the subtotal you have to write is X, and after you write to the guest as you calculated.
Have a great time!
Ramona
thank-you for your help
PS - the change make it for 5 guests
Nah!! Don’t calculate a new price. Cancel and send this problem to someone else 😝