The problem with such entitled guests is that air bnb condones their behaviour by removing reviews written by hosts.
I had 2 entitled guests from Salt Lake City in Utah, USA who thought it smart to make free use of my washing machine and electric tumble drier, despite my listing stating a fee was to be paid.
I involved the resolution centre and asked 2 operatives if the following review was acceptable ( otherwise I would have made changes if required, if I was breaking any rules)
Both said my review was OK, but I am surprised my review has been removed.
How are hosts such as myself to know what type of guest is going to be sharing my family home?
Hi Julie
Thanks for reaching out and declining to pay for the use of my washing machine and electric tumble drier
I love feedback whether it is positive or negative. I especially like feedback like this so others can see the “entitled” guests I sometimes have to deal with.
There is a large element of trust in being an air bnb host and I feel that trust has been eroded by a guest who does not care about honouring the £10 fee clearly stated in my air bnb listing for use of my laundry facilities in my family home.
Yes.....it’s my home, not some hotel or large corporation such as Hilton or Google who can forgo the odd Ten Bucks.
In fact it is the home of a retired senior, a woman in her sixth decade.
Particularly galling, as this gullible senior, also waived her Strict cancellation policy and let you change your booking from 2 nights stay to a 1 nights stay ( at your request, a couple of days prior to your arrival) FREE OF CHARGE and this senior also lost £62.50 in payment into the bargain!
I appreciate any guest who chooses to spend their money in my family home until they act like like this and tries to make it up to me by promising to write me a nice review.
You can pen whatever review you wish and I won’t lose a second of sleep over it.
The only thing I have lost this season, is trust in the “ entitled” guests that seem to be increasingly using the air bnb platform for a cheap deal, rather than being genuinely part of the sharing economy.
I shared my beautiful modern home with you, I also gave you fresh grown organic fruits of apples and plums to eat on your onward journey ( as part of my warm hospitality) but Im afraid I do not wish to be part of any deal!....whether bartering down a price for my accommodation or getting your money’s worth or even getting a good review as quite frankly I’m quite appalled by your attitude.
Enjoy the rest of your holiday in Scotland