Hello everyone,
my question is a bit cheeky so feel free to roast me 🙂
I am renting a private room in our house and I had a couple staying with us last week. They booked for two nights. After they checked in and I showed them the house, they start complaining about things that are clearly explained on the listing. Like: the air bed, the sharing bathroom and the room that was smaller than expected and very hot. Size of the room excluded (even tho the photos are very realistic and nobody complained about that before), everything else is described on the listing. Now, it was 38 degree that day, understandeble very hot. But again, in the listing you can read that there is no aircon in the bedroom, but It comes wiht a cooler instead. Should they have thought about that before booking? Anyway, I did my best to accomodate them but they decided to just stay one night. I obviously refunded the money for the second night.
He left a revie already, which I am afraid It will be negative. So my question is: Is it bad hosting if I don't leave a review to him, so that his one does't show on my profile?
I am new here, I do my best to give the guest a good experience and I don't want my reputation to be ruined 😞