I currently live in Italy where i run an airbnb. i live with a cat sinc 3 and half years. a little sweet kitten rescued from the street. in my last reservation my guest during her stay hurted my cat at least two times, the times i was able to see anyway.. once she kicked her making her fall on her back and the cat screamed and ran under my bed, my cat looked terrorized and for a week barely walked the room to go to her toilette or bowl containing her food. i asked help to the italian call center and they told me they couldnt help me with this problem because i needed evidence. so since cats can't speak i didn't know how to prove that. i have to underline that i am a superhost with 36 five stars review out of 36 trips i have hosted. they told me that if i cancelled my reservation i was going to face penalties. i see airbnb is really much concerned about racism and different human rights issue which is a wonderful thing, but they have a very little consideration about animal rights. what i wanted to ask is that: this is just because i live in Italy or also everywhere in the world airbnb let guests hurt host's pets without taking the drastic actions that are needed?
