How do I know if my guest has put down security deposit?

Yanyi0
Level 1
Hong Kong

How do I know if my guest has put down security deposit?

Airbnb is extremely fustrating and the help center doesnt help at all. No live chat help or anything. The interface is extremely opposite to user friendly..

1 Reply 1
Clare0
Level 10
Templeton, CA

@Yanyi0 Airbnb does not charge guests the security deposit when booking.  If you need to make a claim for damage caused by a guest, the procedure is to make a security deposit claim through the Resolution Center.  Here is more information:

 

https://www.airbnb.com/help/article/264/what-do-i-do-if-my-guest-breaks-something-in-my-place

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