How to write a Public Response on AIRBNB

How to write a Public Response on AIRBNB

Hi all, my first post on here.  I am a host and wish to write a public response to some automated feedback reviews. Can anyone tell me how to do this please?

 

Regards

David

1 Reply 1
Dave-and-Deb0
Level 10
Edmonton, Canada

Hi @Anonymous,

 

Check out this Article on the topic: https://www.airbnb.ca/help/article/314/why-did-i-get-a-review-on-my-listing-that-i-canceled-a-reservation

 

It appears you need to contact Airbnb to have a response added to the automated review.

 

Dave

 

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host