I never got paid

[Angela-and-Cody0]

I had some guests check in a week ago and they have left already and I still haven't received a payout from Airbnb. I've searched the site thoroughly and can't find a way to contact anyone from Airbnb. Any suggestions on how to handle this?

Thanks in advance!

[Clare0]

@Angela-and-Cody0  Hm, that's odd since I see you have hosted many times before and presumably have gotten paid for them.  Did Airbnb confirm this reservation?  When they do, it means that the guest paid.  Did you get a message that Airbnb released the payment?

You should contact Airbnb to see what went wrong in this case.  Here's a link to see all the different ways to contact Airbnb:

[Angela-and-Cody0]

Thank you! We were able to reach someone through Twitter. The issue should be resolved in 5 business days. 🙂

[David288]

Hi angela! I am facing the same problem! who did you contact via twitter?

Kind regards, David

[Clare0]

@David288 You can contact Airbnb support on Twitter @airbnbhelp. 

[Sharon165]

NEVER GOT PAID SINCE I ALREADY HAD $ GUESTS HOSTED LAST DECEMBER.