@Marty19
Hi Marty, your information is rather sparse....Is this guest still with you, and if so how long is their booking for?
Secondly, is there a language problem here where the guest may not actually understand what is required of them?
If this is a booking that is in progress and the guest understands what the requirement of the listing is, get onto ABB and ask them to relocate the guest on the basis that the guest is not obeying your house rules and has cost you another reservation.
Some guests are going to be difficult for one reason or another, but that is no reason why you should miss out simply because someone will not abide by your rules.
Get onto Airbnb's Sydney number on 02 8520 3333 and get them to remove this guest for you. They are pretty good at problem solving for their hosts Marty.
Cheers.....Rob