Welcome to:
Partial Refund Mania ..... The Game!
Please follow the rules and have fun!
Rules:
You are an Airbnb host. The cost to rent your place is $100 per night. The guests have enjoyed your place however one thing has gone wrong and they have asked for "A PARTIAL REFUND". Now that Murphy's law has caught up to you ... you must decide how much of the $100 you feel is fair to give back for each separate instance.
Listed below are 20 situations. These might not all apply to your place but play along anyway! For each one item that has gone wrong decide how much of the $100 should be refunded. Assume that everything else has gone well except this one thing and that you were not able to fix it in time before the guests checked out. The refund must be from a number from $0 to $100. Number your reply from 1-20 and give your partial refund amount for each situation. Good luck!
Situations:
#1) Your wifi router got fried in the storm last night so there is no wifi and guests want partial refund!
#2) Guests found hair in the shower and now want partial refund!
#3) You accidently walked in on some guests not realizing they were already there. You apologize but you woke them up and they want a partial refund.
#4) The parking spot that was reserved for guests has been taken. They have to park 10 minutes away and walk. They want a partial refund.
#5) That good old air matress finally gave out in the middle of the night. They want a partial refund for having to sleep on the floor.
#6) Oh no the codo's pool is closed for cleaning today. Guests are disappointed. They want a partial refund.
#7) Guests locked themselves out of the only bathroom late at night. You have no idea how that happened. Now they want a partial refund.
#8) You left breakfast items for only 2 people when there were actually 6 guests on the reservation. They want a partial refund.
#9) The refrigerator has a funky smell. Guests didn't want to use it. They want a partial refund instead.
#10) Coffee machine is broken. They can't get it to work. They want a partial refund.
#11) 4 guests were staying at your place. Sadly you only had 2 towells out and they couldn't find others. They want a partial refund.
#12) Guests had asked you if your bed was hard or soft before arrival. You said soft. Whey they arrived they said it was too hard. They now want a partial refund.
#13) The air conditioner is broke. Guests were left with a hot room. They want a partial refund.
#14) Your hairdryer has gone missing. You had it listed as an amenity and they now want a partial refund.
#15) Guest found a few bugs and a spider in your place. They want a partial refund.
#16) A pen was in your washing machine and it damaged a couple pairs of pants and some shirts. They want a partial refund.
#17) Guests complain that your listing says a local attraction is just 10 minutes away but it turned out to be 30 minutes for them. They want a partial refund.
#18) Guests ran out of hot water. They are upset that not everyone can shower. They want a partial refund.
#19) Guest says your place gave them allergies in the eye. They will have to go to a doctor for a perscription. They want a partial refund.
#20) Your neighbor's dog was barking and kept guests awake and they want a partial refund!