Listing is not up. please help

Tony1036
Level 2
Manila, PH

Listing is not up. please help

I have having a few guest then suddenly I was unable to view my listing

 

Link: https://www.airbnb.com.sg/rooms/39017184?s=67&shared_item_type=1&virality_entry_point=1&sharer_id=45...

 

No email no notification and no explanation. does anyone experience this

 

#ghosting

 

 

2 Replies 2
Jeff158
Level 10
Caernarfon, United Kingdom

@Tony1036  looks like a programming error.

You state your listing number as 39017184 but the listing source code says its 40980877 and both numbers are not working.

 https://www.airbnb.com/rooms/40980877

Contact customer service, get them to check it out.

Robin4
Top Contributor
Mount Barker, Australia

@Tony1036 

Tony your listing does seem to have disappeared and what is happening is, a searcher is being re-directed to a new general search page which is similar to what a number of us experienced while trying to log into the CC last week.

If your listing had been snoozed or delisted a search using your link would get the 404 ice cream girl,  or the 500 site temporarily unavailable message but when I attempt your URL, I simply get re-directed.

 

For this reason I think this is tied up with Airbnb tinkering with the programming which many of us experienced in some form or other over the past few weeks.

 

Get onto customer support and ask them to reactivate your URL, and if they say the problem is on your end and simply tell you to clear your cache and your Cookies tell them the problem is general and other searchers are being redirected from your link.

 

Good luck with this Tony.

 

Cheers......Rob