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Hi all,
I have been hosting for a New Apartment in Melbourne. And I made a mistake to enter the entrance number of the apartment due to the apartment street number is actually a range (for example: 1-10 "A" street), and I took the wrong end of the street number range to the listing.
This caused slight confusion and communication hassle with my guests.
But, somehow the AirBnb system does not allow me to change this, anyone know what the solution ? should I contact AirBnb Support - if so anyone can help me with the correct email address ?
Thanks
Hi @Adji0,
I have seen this issue posted several times and if you call Airbnb, they can move the pin location for you. You may want to have your coordinates handy as well but since you put the data in wrong, it should be an easy fix. Here is the Airbnb number for
| Australia | +61 2 8520 3333 |
David
Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host
My location on the map is wrong, how can I change it?
My latitude is 20.621289
My longitude is -87.078278
my email address is [personal information hidden]
Hello @JoseLuis37,
Nice to meet you.
This is usally due to the way Google maps picks up you address and so the only way this can be amended is to manually change it. Therefore, you will need to contact the Airbnb Support Team directly so they can update this. Here is a useful Community Guide (created by a host here in the CC) on different ways to do this.
I hope you get this sorted, do let us know if you can. 🙂
Thanks,
Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
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