Not happy with guests behaviour

[Mellissa0]

Hi there
I have been away from home and had a guest while I was away, my friend checked them in and they had free reign of my home. I reviewed them while I was away but when I've come home there are things missing and broken. What can i do?

[Gerry-And-Rashid0]

If you have a securit depost in place then contact Airbnb within 24 hours - take photos etc asap and be very detailed in your description. Also email the guest asking for answers, but be very specific

[Jeet0]

If you don't have a security deposit, and if it's not been more than 48 hours since checkout then you can open the resolution center and create a dispute and request the guests to pay for the damage. Furnish proofs. If the refuse, "involve Airbnb"