Optional Extra Services?

Kelly65
Level 6
Brisbane, Australia

Optional Extra Services?

Does Airbnb have facility to allow hosts to offer optional extra services (for a fee) such as breakfast baskets, dinners etc and if so given such services are a COST to the host, like CLEANING (which Airbnb do not charge fees on), do Airbnb charge fees on these optional extra services? 

 

Regards

Kelly

3 Replies 3
Allison2
Level 10
Traverse City, MI

Yes, many hosts do this through the Resolution Center. It's the same area we charge for things like damage, so I like to give guests a heads up that it's not a bad thing 😉

https://www.airbnb.com/resolutions

 

You can select "extra services" as the reason for charge.

Thanks Allison, but that's not a viable solution or option. The extra services I referred to are services a guest would be required to book/request at the same time their booked their accommodation and pay for in advance. As I see it the guest would have to request I send them a special offer, in which case I'm asking, would Airbnb treat this like the cleaning fee and not charge fees... It would be listed as a separate entry in any special offer.

In that case, no - if you're including the extra services in your lodging rate Airbnb will charge their host and guest fee off the total.

 

Many hosts have suggested this feature be added - you can lend your support through Host Voice. There are several requests that have been archived (which I think must be similar to trashed), but this one looks active:

https://community.withairbnb.com/t5/Host-Voice/Optional-extras-charges/idi-p/384504