Payment from guest post resolution

Theo--and-Jonathan0
Level 2
Ubud, Indonesia

Payment from guest post resolution

Hey there, 

 

I had a guest to whom I made a refund following an issue encountered during their stay however I misscalcultated it and required the guest to send me the extra money that I wrongly sent... 

The guest did send the extra money but I can't find where that money went... It wasn't added to my following booking/transfer but it has the status "accepted" in the resolution center... I'm a little confused on where that money went... 

 

Thank you for your help, 

 

Theo 

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