I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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Hello,
A future guest who has just made a reservation is saying that the price of the reservation has changed after viewing it a second time. I did nothing to change the status on my hosting end. Is this possible? Is there potential variance in the service fee or anything else that would change the rate by a small percentage between views of booking?
Is the guest seeing the price in a different currency?
It happened to me once but they were seeing the price in Euros and with currency exchange fluctuations they kept seeing different prices.
It should be the same currency (US dollars). Thanks for the thought though, that could make sense.
Do you have smart pricing on?