I had a guest instant book for a checkin today. We have a st...
Latest reply
I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
Latest reply
Hello there,
Two guests (pre-approved) have decided not to come. How do I remove their pre-approval in a way that frees up the calendar for others to book.
Thanks,
Ben
If you preapprove more people, it is nice to let other interrested guests know that you preapproved more people for the same date.
It was exactly what I want to know! Tks!
Linda and any other Community member who can help,
Maybe a silly question but having only been with Air B&B since December 2015 what do you do when you pre approve a guest and then do not hear from them again? Do you contact them to clarify whether they are still interested or do you just move on? Currently I inform people that I have pre approved another guest for the same or overlaping dates. I find only a small minority have the courtesy to hit the not possible button.
What is the proper form please?
Best regards
Justine
Hello,
I have the same problem. I pre approved guests and then you do not hear for them. Does the pre approbation cancel itself after 24h?
Thxs,
Mathieu
It automatically cancels after 24 hours.
Thank you Linda. I will follow up with people and then archive pre-approvals that do not lead anywhere.
Justine