Reservations opening up that I do not open - airbnb glitch

[Gregory31]

The airbnb system has a glitch in it and opens up reservations that I do not want opened up. It happens constantly and usually two months or more ahead of the current date.

Twice this has resulted in a reservation from a customer that I did not want.  I constantly update my openings and every day I have to look ahead and block out dates that the airnb system opens up.

For example, yesterday I changed the prices for November and December.  I only keep two full months open ahead of time, plus the current month.  When I looked at January, the 12th-15th had opened up on its own after I had blocked it the day before.  Today the 16th opened up too.

Finally, I find it impossible to actually talk to someone at airbnb to discuss this.  Is there a phone number or a chat so I can talk to a real person to solve this?

Many thanks for any help.

[Debbie18]

Hi Gregory

This sounds as though it is a similar problem to what is happening to me as described here:

https://community.airbnb.com/t5/Hosts/Problems-controlling-my-calendar/m-p/234077#M56607

It is really annoying and makes us look inefficient when we are not.

I still haven't found out how to contact them by email. All hosts should have access to this easily.

Debbie

[Andrew90]

While you can't email Airbnb you can use Twitter or call. This is basically the only thing I use Twitter for and it works great and if my question can't be easily Kt resolved I typically get a call back from someone at Airbnb. 

A trick suggested by others is to jack up pricing for the blocked/future dates to something rediculoulsy high. 

See contact 

[Andrew90]

“Contact Airbnb: A Community Help Guide - Airbnb Community”

https://community.airbnb.com/t5/Hosts/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728

[Neil36]

I have a similar problem. In my case, I think it's just that the system assumes dates to be available at the end of your calendar when that date goes from "too far away" to "within your booking window"

i very much much wish airbnb would add a "sleep listing" feature like Turo did... most of my dates will open at some point, but not until I get enough info from my work...