The airbnb system has a glitch in it and opens up reservations that I do not want opened up. It happens constantly and usually two months or more ahead of the current date.
Twice this has resulted in a reservation from a customer that I did not want. I constantly update my openings and every day I have to look ahead and block out dates that the airnb system opens up.
For example, yesterday I changed the prices for November and December. I only keep two full months open ahead of time, plus the current month. When I looked at January, the 12th-15th had opened up on its own after I had blocked it the day before. Today the 16th opened up too.
Finally, I find it impossible to actually talk to someone at airbnb to discuss this. Is there a phone number or a chat so I can talk to a real person to solve this?
Many thanks for any help.