I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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My STATS page has not been updated for two weeks!
Is it just me, or does everybody have this problem?
Me to, nothing since 30th August..
This service is always breaking
Thanks for replying to my question.
Have you had this problem before?
Me too and I've also posted a conversation about this - have AirBnB gone to sleep - hello?! I've also reduced my prices but still no views since 30th August.
Jillie
I think Airbnb has exploded in the last half year or so, and they can't keep up with the extra traffic, extra everything.... lots of little (or big?) mistakes everywhere, and it doesn't help that they are so hard to reach, plus chNging some rules all the time and introducing some gimmicks as well. So far I haven't had any problems, but i see lots of other people do. Airbnb better get on top of it...
Couldn't agree more. One of my listings is currently showing a nightly rate £6.00 lower than it should be. On my calendar the correct rate is showing. My other listing (both are rooms in our house) is showing the correct rate. This started yesterday. No idea why. A few days ago I was thrown off the community site with the message 'sorry you have been banned from this site for the following reason' - the reason was then shown in French, which I don't speak. I rang customer services to find out what was going on and the guy I spoke to was really helpful. He tried putting in his own airbnb profile and going onto the community site and it said he was banned also. He had never, ever been on the site. He reported the problem and a few hours later it was sorted. So many glitches...
Did anyone find the STATS tab working? I was seeing results of views till December. But now the page is blank.
If you were to fix this, then how did you resolve it?