I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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Can the *Request Money* feature be used to collect a *real* Security Deposit from a guest? The Security Deposit that is set on on a host's Airbnb listing is really not charged to the guest unless there is a damage claim by the host. Guests know this and I have heard that collecting money from Airbnb for a claim is near to impossible. Thoughts?
I would like to know this as well.
Nope, @Dotty2 and @Renee121, you can't collect any deposit under Airbnb rules. It's a shame that hosts are not really protected against damage by guests.
https://www.airbnb.com/help/article/140/how-does-airbnb-handle-security-deposits
Easier soulution would be to charge high cleaning fee and say you will return it after check out inspection by using "return money" feature.
I am late to this party but can guarantee you that Airbnb does not cover cost for damages.