Security Deposits

Dotty2
Level 2
Seattle, WA

Security Deposits

Can the *Request Money* feature be used to collect a *real* Security Deposit from a guest? The Security Deposit that is set on on a host's Airbnb listing is really not charged to the guest unless there is a damage claim by the host. Guests know this and I have heard that collecting money from Airbnb for a claim is near to impossible. Thoughts?

4 Replies 4
Renee121
Level 1
Austin, TX

I would like to know this as well. 

Marzena4
Level 10
Kraków, Poland

Nope, @Dotty2 and @Renee121, you can't collect any deposit under Airbnb rules. It's a shame that hosts are not really protected against damage by guests. 

https://www.airbnb.com/help/article/140/how-does-airbnb-handle-security-deposits

// "The only person you can trust is yourself"
Branka-and-Silvia0
Level 10
Zagreb, Croatia

@Dotty2

Easier soulution would be to charge high cleaning fee and say you will return it after check out inspection by using "return money" feature.

Marvin100
Level 3
Kingston, Jamaica

I am late to this party but can guarantee you that Airbnb does not cover cost for damages.