I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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Can I increase my security deposit for just one booking? Its currently £200 and I'd like to make it £600. We have a big music festival in our town in June & 4 guys want to book our Georgian, grade 2 listed home.
I'm happy to proceed with the booking if I have more of a security deposit.
I don't want to put off future guests by changing it on the profile, so can I alter it for just 1 weekend booking?
thanks for your replies
Depends on whether it is an enquiry or reservation request - look up the difference between the two.
Thanks for your reply.
Its a reservation request at this stage, I've not accepted it.
I understand I can't change the security deposit once the reservation has been made. Not sure if that replies whilst its in request stage?
I don't want to alter the security deposit on future bookings, its just this one.
thanks so much for replying, I really appreciate it
PS: The guests understand my concerns & have agreed in principle to a higher security deposit.
Its currently at 'reservation request' stage (as of Thur eve) and I'm happy to acccpt the booking with more of a security deposit.
I don't want to put off future guests by changing it on the profile, so can I alter it for just 1 weekend booking?
Can I even change the security deposit at 'reservation request' stage? Looks like changing it will only apply to new reseservations. Could I let request expire & then increase deposit & ask him to re-book?
thanks for your replies, I really appreciate it