Hi all, new to the hosting side. Question re the guest service fee. I understand the host fee and understand how Airbnb explains the guest service fees but it didn't make sense when I got my first guest request. Example, guest requested 2 nights at 175/night so total came to $425 ($350 for 2 nights plus cleaning fee of $75). I saw the 'service fee' was actually a negative number so the total I earned was $425 minus the negative service fee.
I thought the guest service fee was what Airbnb charges the guest above what your nightly rate and cleaning fee is.