@Christina99 @Teresa102 @Clara116 @John2940
Just a note to you that I had at least two occurrences before, I did not receive payment notification after a guest checked in for a couple of days. I checked Transaction page and did not see them in the transaction lists either.
Then I called Airbnb support. Financially they sorted it out and put the payment through.
Payment issues I have encountered include the following cases
(1) Airbnb could not collect payment from guests. In this case, it could be Airbnb's issue, and it could be guests' payment provided issues
(2) Airbnb system glitches. In this case, payment would be totally disappear in their payment system. Subsequently there is no email notification of the payment and no transaction records in your account
(3) Issues in the multiple payments. You may get first payment fine while the second payment failed. A few days ago, I received a cancellation of reservation notice. And I messaged guest and asked the reason why he canceled his reservation. He told me that he did not do it. It turned out that Airbnb system could not collect his second payment and automatically canceled his booking.
Put your eyes on your payments!