Dear all,
This is actually also happening to me .
A person rented my flat and i still didnt get my payout form airbnb after a month.
when i asked airbnb i was told that they are unable to collect the money ...so i ll not get my deserved payment.
The responsibility of collecting and ensuring the capability of guests to pay is one of the main reasons people use Airbnb.
Airbnb exists mainly because it positions itself as a trusted mediator for the payments between guests and hosts... and now they are telling they are unable to collect the money?
How did they actually accepted the booking of someone that was not able to pay in the fist place?
I honestly believe that airbnb should effectuate deserved payouts regardless the issues they encounter in doing their job, taking full responsibility of what it was described as a company inability to collect payments.. I think they should not even mention to guests and hosts these unfortunate circumstances, questioning their credibility as a trusted mediator for our payments.