WHAT IS GOING ON?

Shaun69
Level 10
Hurstpierpoint, United Kingdom

WHAT IS GOING ON?

At about 1350 UK time I edited my two listings by adding the word "cereal" to the contents of my welcome packs which are discribed in my "details of space" listing. The changes were implemented but then we started having loads of issues. Firstly all my ratings were removed from the majority of the system, this caused my listings to be removed from both the family and work collections. Then my listings showed that basic requirements needed working on and finaly my superhost status fell below the required level. I believe that there is a software bug in the system which has caused all of these issues so fellow hosts beware!!!!!!!!! BNB have informed me they are working hard to resolve the problems but time will tell, its now 1720 UK time some three and a half hours later.

Regards Shaun

16 Replies 16
Susan151
Level 10
Somerville, MA

@Shaun69 @Ann72 @Sarah977 @Sandra126 @Mark116 

 

All my lovely, and earned, stats are back. Even basic.

Susan17
Level 10
Dublin, Ireland

@Shaun69 @Bryan10 @Susan151 @Ann72 @Sarah977 (and everyone I can't tag)

 

Airbnb will be updating its Payment Terms on March 25th, and will be requiring all users to agree to Updated Terms of Service on March 27th, and your continued use of the platform will be subject to new policies and practices. 

 

The various glitches and outages that are occurring sitewide at present are undoubtedly as a result of the tech updates that are being made to the site in preparation for the new T&Cs.

 

It would be too much to expect, of course, that Airbnb would have the respect, decency, ethics or professionalism to keep its "valued host community" suitably informed of important changes to the way in which we contract with them, and how those changes might affect us.