I have guests in my upstairs and have a private entrance \ living area in my basement. When I came home from grocery shopping yesterday, I found a significant pool of water in my basement (guestimate 16-32oz). There was a significant "river" of water runing from the drip spot to the basement pit. i photographed the "river". This is what I wrote the guest:
Hi xxxxxxx, I just got home from grocery shopping and I found quite a puddle of water on the basement floor, so there was at one time quite a bit of water coming from the upstairs bathroom. It looks like the drip have slowed down by the time I saw there was a problem, but I want to make sure there isn't something still running or leaking. Could the tub\shower curtain not been closed or did the toilet overflow, etc? I thought I would check with you first and then determine if I need to go upstairs and investigate.
RESPONSE 7:02PM: I haven't seen anything, I just took a shower a bit ago but haven't seen any water. Anywhere
HOST: Ok keep an eye out if there is water behind the toliet to make sure it not leaking from the tank or the floor if the seal is going bad. Where ever it came from seems to have slowed and almost stopped. If I see it start again I'll let you know. Thank you
This is not the first time a guest has caused a significant amount of water to be in places where it should not be. 1) put a soaking wet tub mat on the bathroom floor it looked like several people dripping wet added to the water puddle. 2) broke a distilled gallon of water in the kitchen and left it.
I have it posted in the bathroom to make sure shower curtain is closed, etc..... along with keeping the bath mat in the tub (people have also walked on it with shoes. They also left EVERY light on in the house when they leave at night to go to the bars (6 hours). Thats posted.
The list goes on what I have had to post in the hose and they keep doing it. Of course, I've left the problem in the reviews, but no other host reviews these guests for problem so I know its not the first time. I work for a church so I don't make alot of money and I have to keep this income coming in to buy necessities along with upkeep on the house.
My question is, should I file a claim against the security deposit as water running thru the floor boards to the basement will eventually show up as a problem? I know you can for something broken, etc.
PS. I have yet to go upstairs and look form myself, the checkout time is in 15 mintues
I see some post photos, how do I add them here?