Hosting

People trying to book my rooms in the last couple of days are finding it difficult to book because they are being asked for futher verificaton than I require. I have had some people go elsewhere for accommodation because it is so complicated. He tried to...

I am new to Air BNB and had a guest who misinterpreted the listing and thought he was getting the entire house for the price of the one bedroom and booked it immediately. During our conversations to clarify the problem, I told him that I would give him t... Latest reply by Maryanna1

Hi people Has anybody ever had any issues with abusive clients that they are finding hard to forget? I have always had great guests but the following happened recently. It started with me getting a phone call from somebody claiming to be friends of the g... Latest reply by David126

Hi: I have been a host for over a year and have had great success with Airbnb - until recently.I gave a new person a chance (they had no reviews!!) and they destroyed my place and stolesome beach chairs (I have photos!). I submitted my claim with photos... Latest reply by David126

I found out my guest Arnab violated my rules when he stayed at my AirBNB this weekend. I was gone while his group was there. Turns out, the group did not stay in the basement studio, which is the designated AirBNB, and instead were wandering throughout my... Latest reply by Maria758

I would like to send a message to a guest who recently stayed with us. How can I do that? Their reservation disappears once they leave. I find their profile but there is no option to contact them. Thanks Latest reply by Michele368

A quick question, do ratings of guests by hosts appear on the guest public profile? i.e Cleanliness, Observance of house rules, Communication. Despite house rules on Hoovering, tidying up and detailed instructions on recycling, which is important to us, w... Latest reply by Chris--Alison--Harriet-a0

Hi, can someone tell me what the green color vs. gold means, when I view my calendar? Thank you Latest reply by Marzena4

Our last "guest" left substantial damage and never notified us, they did not follow any house rules ie: no smoking, brought a dog without notifying us, dog chewed up pillow. The worst was that she smashed our fireplace hearth and left the mess, no explana... Latest reply by Maria758

This user [link hidden] uses a screenshot of my listing as his profile picture, then sent me an inquiry to stay at my place. I find it creepy, so I declined and reported the user to Airbnb. Nothing has changed though and he's still using my picture. When ... Latest reply by Liz90