@Alexandra316
Alex, as you know a pre-approval does not commit the guest to anything, it is simply a statement that if they want to proceed to a booking you are willing to have them.
Obviously these characters went on to book thinking that it was like a hotel and they would whip out their credit card when they arrived at the reception desk on check-in.
The interesting thing for me is that Airbnb have removed that 48 hour penalty free cancellation window!
They have also removed the 'Report this profile' link from the head of the profile and buried at the end.
They have ceased to list an accurate user joining date and settled instead on simply giving a year.
They are openly discriminating by giving prospective guests hosts photos but precluding hosts from seeing prospective guests photos!
This company are at a blindingly fast rate tying up the platform in knots which are doing nothing more than antagonising both hosts and guests. Hosts are loosing the ability do anything other than accept guests as annonimous packages. Guests are loosing the safety of a penalty free cancellation regardless of circumstances.
This company is becoming openly hostile to its very source of income.....and I am really starting to wonder why!
Totally off topic, we Australians are an incredibly strange bunch. We are more patriotic about our country than any other nationality. Aussies travel but never seriously ever want to live anywhere other than Australia. We have a national day...Australia Day, which is a declared public holiday and is celebrated on the 26th of January each year.....except this year!!
The 26th January this year happened to fall on a Saturday, a public holiday........ so guess what. This year, today (the 28th January) has been declared, and is being celebrated as.... the Australia Day public holiday! We never miss a trick when it comes to giving ourselves a holiday!
And I am off to get that Australia day dinner underway that we host for the street each year, busy day ahead for me!
Cheers.....Rob