Wrong email address for PayPal payment

[Stef4]

Hi guys, 

I'm a host and there's a payment (only from a few days ago) in my transaction history to my PayPal account. It shows it had been paid out to me. But I had changed my email address and forgotten to update my payment method at Air bnb. So the transaction had been made to a non existing Paypal address. What do I do to notify Air bnb to cancel the transaction and to send it to my new PayPal address? Thanks for the feedback!

[Peter63]

Hi Stef,

I have the same problem. Have you been able to find out something? 

Cheers

Peter

[Stef4]

I contacted Airbnb about it and they had to cancel the payment to PayPal. It has been sent to my bank account now.

[Pippa1]

how did you manage to contact them ? do you have a number ?

[Iakovos0]

I am frustrated with this. I just had my first host experience and lost my money from wrong e mail adress i just want to cry 

[Mybest0]

I can help.Send me the details of your transaction on [email protected].

[Alisson1]

How did you manage to contact Airbnb? 

[Cedar1]

I am trying to find out how to contact AirBnB also.  Any answer yet to your question as to how to contact them?

[Guillermina12]

I have the same problem with wrong email address / PayPal, if anyone knows how to contact Airbnb please share the info. I feel like I lost my money 😞

[Marleen3]

Did anyone find out?