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[UK] Host Community Meet-up Tour: Plymouth, Bristol, Bath, Liverpool and Birmingham

Hi everyone in rainy Britain! We've kicked off a UK host tour with Brighton and Cardiff, but we're not done there! This a great opportunities for hosts to swap stories and experiences, as well as bring your questions for Airbnb staff to help with! The ... read more

Created 28-02-2020 | Latest reply 10-03-2020 by Fiona256

[UK] Host Community Meet-up Tour: Plymouth, Bristol, Bath, Liverpool and Birmingham

in London, United Kingdom

Martha - seems like a cheater, don't pay anything

the link she sent without wwwhttps://airbnb.com.flat247186.com/1/invoice/35/show-70zfvdlj/ehLDEZl4fw Payment details Account Name: Airbnb IncBank Name: Prepaid Financial Services LtdIBAN: *BIC / SWIFT: *Bank Address : * *sensitive information hidden... read more

Created 20-02-2020 | Latest reply 10-03-2020 by Xinyuan0

Where do I submit documentation for extenuating circumstances?

I have been searching for 20 minutes now and cannot find where I'm supposed to submit documentation for extenuating circumstances. I had to cancel a reservation three days prior, as I had to go to the emergency room twice in one week, after the second vis... read more

Created 07-07-2016 | Latest reply 10-03-2020 by J-10

in Santiago, Chile

Airbnb Experience Rejection

I submitted my experience draft. Before submitting, I checked others; Copenhagen, Stockholm, Oslo, Barcelona, Bruges. I am a tour guide and I am planning to do walking tours. I created my experience, added details, etc. and did everything professionally a... read more

Created 13-08-2018 | Latest reply 10-03-2020 by Patricia2719

in Helsinki, Finland

The bedding usage conundrum

We have two queen beds in our listing with two identical mattresses purchased at the same time. They both have extra blankets and the same sheets for ease of washing/making them up. Both are platform beds on iron frames. Both have the same pillows. The o... read more

Created 06-02-2020 | Latest reply 09-03-2020 by Rowena29

in Frederick, MD

What do you provide for longer stay guests?

Hello, we just recently opened up our self-contained Airbnb. We've only had guests who've stayed for 2 or 3 nights so far. We recently had someone book for two weeks and we're not sure what we should offer for cleaning, linens, etc. We do leave extra towe... read more

Created 31-01-2020 | Latest reply 09-03-2020 by Sarah977

in Portland, OR

how do i calculate what my total payout will be before i make a special offer to a guest?

Hi there, I want to make a special offer for a guest but I always find it a bit tricky on airbnb- how do I calculate how much my total payout will be before I decide on the special offer?

Created 21-03-2016 | Latest reply 09-03-2020 by Indija0

in Australia

Verified ID yet not real name, AirBnB hangs up on me??

So I had a guest book with a rather strange and very obviously not real name, despite being verified with government ID. They then tell me that's actually the name of their dog. I call AirBnB to ask if this is possible. They say if her ID is verified, the... read more

Created 21-04-2018 | Latest reply 09-03-2020 by Homi0

in Denver, CO

Do hosts get penalized for declining unqualified guests?

Dear fellow hosts, I'm sure this question has come up previously, but I'm relatively new to hosting and couldn't find a definitive answer for this. Anyway, I have a question about pre-approving/declining guests. Do we get penalized (i.e. lower search ra... read more

Created 17-05-2016 | Latest reply 09-03-2020 by Amalia9

in Hong Kong

Background checks on a potential tenants before they book?

Folks, sorry if this has already been answered elsewhere but but I wanted to ask, is it possible to run a background checks on a potential tenants before they book? I was reviewing this post and would want to avoid this at all costs: https://community.wit... read more

Created 05-12-2019 | Latest reply 09-03-2020 by Kenneth12

in Spokane, WA

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