Hosting

I'm an Airbnb superhost who discovered, via an Instagram story, that the man I rented to wasn't staying in my house—instead, it was a group of 20-somethings having a small party. I'm now writing a story for the NY Times about Airbnb guests that are up to ... Latest reply by Susan17

The reason I ask this question is because I want to start an Airbnb Property Management Company. In my Terms of Service document I will allow property owners to cancel working with me after a 3 month trial period. I am worried that if one of my clients de...

Every day worse stuff going on with Airbnb cs department and policies. I know many of you have seen me here regularly, but honestly what else is there to do? Even when you accept their latest crazy change, they do something even crazier. Today, a CS rep... Latest reply by Ben551

I am a super host in new zealand. I have been renting a room in my apartment for a couple of years on Airbnb. Love it. Meeting folks, never a problem. Two weeks ago I was diagnosed with cancer and treatment needed to start immediately. I contacted Airbnb ... Latest reply by Gordon0

Great Hosting (IMO) is all about the details, making sure your home is sparkling clean (also in the hard to reach), ensuring all amenities are there (adding more soap to that dispenser, putting extra garbage bags), checking all appliances work (light bulb... Latest reply by Huma0

Hello! I'm new here (and to hosting), so please point me in the right direction if there is a better place for this to go. I'm also not sure if this is a question or a feature request, but it would be great if hosts could update the communication stars ... Latest reply by Huma0

Recently I got a bad review from a "strange" customer. She's from the Netherlands so I suppose her English even better than mine. I have two listings, one is a private room and one is a single bed in the living room, the house locates in the middle of Mel... Latest reply by Thomas1033

We've all read that ABB announced it is not showing profile photos to hosts until a confirmed booking is made. Well, for me, that's true, sort of. I was wondering what other hosts are seeing. I get a request in my inbox and instead of a profile photo, I s... Latest reply by Helen3

Hey Everyone,Been an Airbnb host for quite a while now. I live in a multi-story apartment in Southbank, Melbourne Australia where you need a key with a tag to access the building and elevators. I typically welcome my guests in person and hand them the key... Latest reply by Helen3

Hello fellow hosts, In recent times, one of my lisings has had two unrelated bookings where the guests' initial research and inquiries were made by one party, but the actual guest(s) to check in was someone other than that initial party. In both of those ... Latest reply by Rachel177