We have guests that have booked in for 11 nights but have they have decided to change their plans and go elsewhere on their last 2 nights. The booking commences within the week and within our strict cancellation policy. Legally, where do we stand in terms...
Latest reply by
Regina38
Hi community I manage a few owners AirBnB and I noticed that a lot of the times the payout is €1.00 than what it should be. For instance, my nightly rate is €30.00 and for 2 nights it should be €60.00 plus cleaning fee, but AirBnB calculates €30 x 2 = €60...
Latest reply by
Larry46
Hello. Wondering if this is just us or are other hosts experiencing this ? Just went into the app to change some pricing in several different months. When we received a booking, a few minutes later, We see that the new price didn't save. When we checked t...
Latest reply by
Graeme19
Hi - I'm new to airbnb as a host. If a guest is not sure of their departure date, (i.e her. daughter is playing in a tennis a tournament and may not advance to more games), can I "save" the extra dates for her? Many thanks! ~ Maria
Latest reply by
Maria1144
Dear Airbnb hosts,If you are offering your house on multiple rental sites, please keep track of your bookings. Do not rely upon one of the rental sites to do this for you.Four of us reserved a cabin in eastern Oregon eight months before the 2017 Solar Ecl...
Latest reply by
Annette33
I recently accepted a guest to stay into my home and it was long term 3 months (he is in his last 5 weeks). As usual all is well in the beginning and then....I have asked on several occasions for things to be done (3 times to be exact) and he continually...
Latest reply by
Todd-and-Reese0
When I search San Fernando Valley as a guest on Airbnb, my listing in Lake Balboa is on page 15!...I continually get SuperHost raiting, I have 53, 5 star reviews and our price is compeitive if not cheaper than other listings in our area....How do we move ...
Latest reply by
Lilian20
I've got an outstanding offer to stay at my house from a person who appears to have a couple of reviews. Why are these reviews not available for me to see?
Latest reply by
Kim-and-Jen0
Dear Community, I wanted to share this but I don't believe anyone here would make such stupid mistake and therefore I don't expect that a workaround would exist, but I would like to try.. 3 days after arrival, my long term (90 days) guest contacted me on ...