I have reported another person who completely disregarded my house rules,....left the place a disaster and left a day early as I think he stole stuff. I reported him and he is still out there allowed to rent from people. If he remains by Airbnb,...how much faith can one have in the people they allow to rent from others? Where is their integrity to help you get viable respectful people.
I've also had some wonderful guests,....but I consider myself lucky as opposed to Airbnb has my back. It slowly turns from not trusting people to not trusting Airbnb. I will see what they do with the last person who almost burnt my place down. And of course I left the country for a vacation shortly afterwards to find the damage when I returned and saw the 48 hr. thing.
Rubbish!