I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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My payout for August in stats is showing far lower than it should. I have multiple listings so not sure if it's just not counting one of them? Future transactions section shows a far higher amoount for August. Is anyone else experiencing the same? Thanks.
My payout is wrong by about NZ$100. WHERE CAN I CONTACT SOME BODY ABOUT THIS PROBLEM?? I am not interested in a "conversation", I just want the mistake fixed!!
I heard from a service that helps AIrbnb hosts that his has suddenly become common. Try connecting with a direct message on Twitter to Airbnb, they will contact you in a day. I am still fighting to get two underpaid bookings corrected. In my host transaction CSV, it clearly shows the contracted amount and the amount transferred to my bank are different.
I warned the AirBnb staffer that there is probably someone inside who is committing fraud by siphoning off a bits of payout money from many accounts.
It seems hosts cannot have a direct email service to the payments departments.Considering we are providing the services for guests tis is hardly fair A phone call from the other side of the world is hardly practical