A small topic upon an enquiry from a guest about the place

Answered!
Pankaj41
Level 2
Kolkata, India

A small topic upon an enquiry from a guest about the place

I want to schedule a short  reply with questions as soon as a guest send me an enquiry about my property. 

 

Viz: Thanks for considering my place for your self to spend your precious time  during the planned trip. 

Before I proceed can you introduce your self with details such as

 

Where are you coming from

 

Who would be staying with you ( Id  of all guests would be required upon check in)

 

Brief Reason for your  planned visit to my city.

 

 

If you are an international traveller , you agree  to complete statutory  documentation with regards to immigration rules prevailing in our country.

 

Upon booking ,it is considered that you accept the house rules and regulations .

 

Pls understand that host does not stay in the property

 

Things like this  so that the guest understands that hosts requires. Certain confirmations about guests who are coming in their property.

 

Many such type of questions may be framed so as to make easy understanding of guest.

 

 

 

Top Answer

Your idea is good, but for an initial enquiry you might want to keep the message friendlier and a bit lighter so guests don’t feel overwhelmed. You can still ask the essential questions in a warm tone. For example:

 

“Hi! 😊 Thanks so much for your interest in my place.

To help me guide you better, could you please share where you’re travelling from, how many guests you are, and the purpose of your trip?

If you’re visiting internationally, just a quick reminder that we follow the usual registration requirements.

Once you book, I’ll understand that you agree to the house rules.

Happy to help with anything you need!”

 

This keeps the message welcoming while still getting the information you need from the guest.

View Top Answer in original post

16 Replies 16

You can set up automatic messages by going to the “Messages” section, then opening “Settings” and selecting “Quick Replies” or “Scheduled Messages” (depending on the version you’re using). From there, a panel will open where you can choose and customize the option that works best for you.

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Pankaj41 , as it's been a while, are you still encountering issues with scheduled messages? 

 

Please let us know if you are still looking for any help regarding it. 

 

Regards,

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